support agent
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Activity overview
Latest activity by support agent-
support agent created an article,
What payment options do you offer?
You can pay securely at Pet Circle using either Paypal or a credit card. We accept Visa, Mastercard and American Express. Unfortunately we are unable to receive or accept payments using Bpay, Dir...
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support agent created an article,
Auto-Delivery
An Auto Delivery is a recurring order that you schedule with us - you just set your pets favourite food, treats, meds and more to be delivered at set intervals, and forget. It's great for a few oth...
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support agent created an article,
Damaged or Faulty Items
If you received a damaged shipment or product, please email photos of the damaged item to sales@abc.com.au, include your invoice number and name, and we will work with you to resolve the issue.
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support agent created an article,
Returns Terms and Conditions
We want your experience with us to be a pleasant one - which is why we've made our returns policy as simple as possible. And if for some reason things don't go quite to plan, we have a dedicated cu...
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support agent created an article,
Shipping and Returns
Shipping Where are we shipping to? Get all the information you need upfront, by entering your delivery area: Standard delivery ⚠ Delivery Delay Notice for Customers in Victoria, Queensland an...
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support agent created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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support agent created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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support agent created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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support agent created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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support agent created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...